Mistakes are human, and SNA will always provide you with a solution
At SNA, we are committed to providing you with high-quality sail covers that fit your equipment perfectly. However, sometimes you may make an error with your measurements when placing an order. In that case, it is important to know that SNA is looking out for you.
First of all, we perform a consistency check when we receive your measurements and if there is any doubt, we will call you.
If despite this the sail cover does not fit properly, you can send it back to us for modification. At SNA, we understand that mistakes can happen and we are here to find a solution with our customers. We have a team of experienced professionals who can quickly and efficiently alter the sail cover to ensure it fits each customer’s equipment perfectly.
Our goal is to make sure that you are completely satisfied with our products and service. SNA is a company we created ourselves, and we are deeply committed to ensuring our customers are happy and share their satisfaction.
That is why we pledge to find a solution for every customer who encounters issues with the dimensions of their sail cover.