We are committed to offering you the best customer experience as a guarantee
Our philosophy is that your satisfaction is the key to maintaining a positive brand image and a successful business. We understand that to achieve this goal, it is essential to provide quality products and services, as well as to ensure that all your needs and concerns are addressed.
We are dedicated to promptly resolving any issues or dissatisfaction that may arise, and to working closely with you to ensure you are completely satisfied with our service.
Our products come with a contractual warranty lasting TWELVE (12) months from the date of shipment, covering non-compliance of the products with the order and any hidden defects resulting from material, design, or manufacturing faults that affect the delivered products and render them unfit for use.
SNA does not cover damage or wear resulting from any modification, adaptation, or special, abnormal, or improper assembly of its products.
All warranties are excluded in cases of misuse, negligence, or lack of maintenance, as well as normal wear and tear or force majeure.
Rest assured that we put your satisfaction above all else and do everything possible to meet your expectations.